N26 Account Closures in Italy Raise Concerns Among Users
Hey FinTech Fanatic!
Italian customers of N26, a Berlin-based digital bank, are facing sudden account closures without clear explanations. Reports have emerged of users being locked out of their accounts and funds, leading to questions about N26's operations in Italy.
In March 2022, the Bank of Italy issued a "special order" prohibiting N26 from acquiring new customers or offering new services, following an inspection that identified security and anti-money laundering weaknesses. This order came amidst a European controversy where N26 closed accounts in various countries, including Italy, without prior notice, leaving many without access to their savings.
N26 stated that these closures were mistakes made during the implementation of new financial crime prevention measures. The reason for these recent account closures in Italy remains unclear, and there's no confirmation if they are related to new anti-fraud measures.
N26's customer guidance in Italy mentions that account closure is a last resort and customers will be informed via email about the closure and next steps. However, the exact circumstances leading to the recent spate of closures are still not fully understood.
To be continued.
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